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70%
Higher conversions than other channels.
74%
Customers like RCS brand interactions.
900m+
RCS subscribers globally
35x
Higher open rate than email
Benefits of Aiml Digital RCS
Enhanced Business Messaging
RCS Business Messaging offers a dynamic and rich communication experience through high-resolution images, videos, and audio messages. Interactive elements like carousels, quick replies, and rich cards, make conversations more engaging and intuitive.
Seamless, Interactive Conversations
RCS supports two-way communication, allowing customers to respond directly in the conversation thread. This empowers businesses to provide a personalized customer experience through real-time customer support, feedback, and surveys.
Stronger Brand Identity
With the best RCS messaging platform from Aiml Digital, businesses can customize messages with brand logos, color themes, and verified sender details, enhancing customer confidence and loyalty through a distinct, recognizable brand image.
Increased Conversion Rates
Businesses can add actionable buttons like "Buy Now," "Book Appointment," or "Learn More" to messages, simplifying the customer journey. Aiml Digital RCS messaging enables customers to take immediate action within the chat, boosting engagement and conversion rates.
Key Features
Tailored, Interactive Messages
Deliver highly personalized messages that adapt to user actions, preferences, and behaviors. Create dynamic conversations that enhance engagement and drive meaningful interactions.
Actionable Buttons & Quick Replies
Boost user engagement with instant quick reply buttons, CTAs, and interactive elements. Make it easy for users to respond with just one tap.
Analytics & Delivery Insights
Access detailed insights on message delivery, read rates, click-through performance, and user engagement. Track real-time campaign metrics and optimize communication strategies.
End-to-End Encryption
Ensure complete privacy and protection of all communication with secure end-to-end encryption. Your messages remain safe, confidential, and tamper-proof from sender to receiver.
Rich Media Support
Send images, videos, carousels, documents, and other media elements to create more engaging and visually appealing conversations with your users.
Verified RCS Agent IDs
Build trust with verified sender IDs for RCS messaging. Your brand is authenticated, ensuring users recognize and trust your communication instantly.
Frequently Asked Questions
- Branded Communication: Customize messages with your company’s logo, colors, and branding to create a professional and cohesive appearance.
- Rich Media Content: Share images, videos, and interactive elements to make your messages more engaging and informative.
- Interactive Features: Use buttons and carousels to enable users to perform actions such as booking appointments, making purchases, or obtaining additional information directly from the message.
- Automated Responses: Deploy chatbots and automated replies to provide instant customer support and efficiently manage common queries.
- Analytics and Insights: Gain access to performance metrics to track engagement and refine your messaging strategies.
- Rich Media Sharing: Effortlessly share high-quality photos, videos, and audio messages.
- Read Receipts: Instantly see when your messages are read.
- Typing Indicators: Know when the other person is typing a response.
- Group Chats: Enjoy enhanced group messaging features to manage larger groups and see who is online.
- Interactive Messaging: Enrich your conversations with suggested replies and fun stickers.
- Location Sharing: Share your real-time location directly within your chats.
- Enhanced Security: Benefit from secure, encrypted conversations (availability depends on your carrier).
- Basic Messages: These are plain text messages.
- Smart routing to alternate gateways if initial attempts fail. Note that charges will vary depending on the type of message sent. Businesses will be billed based on the message category used.
Request a Personalised Demo of Aiml Digital
Are you ready to Elevate your customer interaction? Aiml Digital can help. Get insight into how we can help your business transform and streamline customer conversations.
What can I expect?
- ✓ A brief conversation to assess what Aiml Digital can do to help your business communication
- ✓ Discuss your communication goals to determine the best path forward for your business
- ✓ Short preview of the product with insight into how to get the most benefit from Aiml Digital
